BUS 211

BUS 210- INTRODUCTION TO MANAGEMENT.
2003/2004 PAST QUESTIONS.

Indicate whether each of these statements is TRUE or FALSE.(1-8)

1. The industrial revolution of the 18th and 19th centuries gave rise to the need for systematic approach to management.
2. Max Webber was acknowledged as the founder of the classical management school.
3. While Frederick Taylor was basically concerned with organisational functions, Fayol was interested in total organisation.
4. Elton Taylor's idea built the body of principles that constitute the essence of scientific management.
5. Motivation is the thing that sustains human behaviour for improved productivity.
6. An efficient manager is not necessarily an effective manager.
7. A manager's ability to motivate others influences the manager's effectiveness.
8. Motivating people does not necessarily improve productivity.
9. Who of the following is not a forerunner of scientific management theory?
a. Robert Owen
b. Charles Babbage
c. Henry Gantt

10.Personnel function doea not include:
a. Recruitment
b. Lay off
c. Orientation
d. Admission.

11.The activities of motivating employees, directing others, selecting the most effective communication channels refer to which management function?
a. Planning
b. Organizing
c. Controlling
d. Leading

12. According to Abraham Maslow, when does a need stop motivating?
a. When the situation changes
b. When the person returns to lower-level level
c. When it is substantially satisfied
d. Never

13. Because management cannot control all activities, controls should ne placed on ..........activities.
a. Risky
b. Risk-free
c. Critical
d. Complex

14. "Soldiering" means
a. Performing to expectation
b. Performing below expectation
c. Performing above expectation
d. Performing averagely

15. Plant layout includes all but
a . Allocation of space.
b. Allocation of workers
c. Arrangement of machine
d. Arrangement of facilities